Stash was created for people who believe that travel is one of life's great pleasures. As a Stash Member, you can:

• Experience independent hotels and earn points: Until now, only the big chains offered rewards programs. With Stash, you can stay where you want and earn points toward free nights. That means every trip — even a business trip — can be an opportunity to truly experience a place.
• Find great independent hotels: The Stash web site features detailed hotel descriptions, maps, advanced search and plenty of photos to showcase the unique characteristics of Partner Hotels. The hard part is choosing one.
• Redeem easily: There are no blackout dates for redemption and points never expire. You can pick any room at any Stash Partner Hotel you want, subject to availability.

Just click on Join Now and enter your information to begin enrollment. It's free and only takes a few minutes. You'll receive a confirmation email once we process your membership. You can return to My Account at any time to change your account information or update your preferences.

Your email address is your Stash member ID. Use the email address associated with your Stash account when making your hotel reservations.

Information may be shared with Stash partner companies, per our Privacy Policy.

It's easy. Go to My Account and make any changes. We'll send you a notification email of any changes made to your email or password.

Your points should appear soon after you complete your stay (although in some cases it can take up to 14 days). If you have questions about whether your points have been recorded, contact us at Member Support.

Go to Forgot Password page and enter your Stash member ID email address. We'll send you an email with a link in it to create a new password. To ensure delivery to your inbox, please add noreply@stashrewards.com to your address book.

Membership is open to adults (see Terms). Corporations, travel agencies, associations, groups and/or other entities are not eligible to become Members. There is no fee to become a Stash Member.

Please do. To let other travel lovers know about Stash, visit the Invite Friends page. You must be logged in to your account to view your personalized link.

No problem. You can opt out of receiving your monthly account balance email and/or marketing emails by going to the Communication preferences section of the My Account page. Please note, you will still receive email notifications any time you earn points at at Stash Partner Hotel.

If you choose to delete your Stash Rewards account, any points you have accrued will be forfeited. 

It’s simple: Book on our website, earn points. You get 5 points/dollar for stays at Partner Hotels, and 1 point/dollar for stays at all other hotels. 

You can also earn points if you book an eligible stay through a Partner Hotel directly. 

When you’re staying at a Stash Partner Hotel, make sure to:

1. Tell the front desk at check-in that you're a Stash member.
2. Confirm that the hotel has your Stash ID (your email address) in their system.

Please note it can take up to 2 weeks for points to post to your account.

Earn more points with the Stash Visa Card!

You earn 5 points per dollar for Partner Hotel stays and 1 point per dollar for Non-Partner Hotel stays booked through Stash. You can also earn 5 points per dollar for eligible stays booked through Stash Partner Hotels directly. Points are awarded on the total room revenue prior to taxes and fees. 

Accelerate your earn rate with the Stash Visa Card!

It depends. You earn 5 points per dollar on eligible room rates at Partner Hotels, and 1 point per dollar at Non-Partner Hotels. Points are awarded on the room rate prior to taxes and fees.

Since each hotel sets its own room rates, the points you'll earn per stay will vary. For example, a two-night stay at a Partner Hotel with a $150 room rate will earn you 1,500 points (5 pts x 150 dollars x 2 nights), while a three-night stay at Partner Hotel with a $200 room rate will earn you 3,000 points (5 pts x 200 dollars x 3 nights).

Accelerate your earn rate with the Stash Visa Card!

At Stash Partner Hotels, an eligible stay is a room booked on our website or directly with the hotel rather than booked through a third-party agent like Expedia. However, there are some situations where a direct booking through the hotel may not earn points (e.g., certain deeply-discounted rates). Refer to the Terms for more details.

For Non-Partner Hotel bookings, you must book your stay through Stash to qualify for 1 point/dollar.

 

Any stay booked on the Stash website will qualify for Stash points (except for stays booked using points). 

1. Click Book Now
2. Search by city or hotel name, travel dates and number of occupants
3. Select your hotel - you will be taken to their microsite for more information
4. Scroll or click “See rooms & rates” to view available results  
5. Make your selection and complete your booking!

You can also book eligible stays through Stash Partner Hotels directly. Non-Partner Hotel reservations must be made through Stash to qualify for points.

 

Of course! Visit My Account to review reservation details under Upcoming Trips. Please note, if you booked your reservation on the hotel’s website, your reservation will not appear in your Upcoming Trips.

We use a Booking Number to identify and locate reservations booked on our website. If your Booking Number is 7 digits, you’ve booked a Stash Partner Hotel. If your Booking Number is 9 or 10 digits, you have booked a Non-Partner Hotel. Non-Partner Hotel reservations also have a reservation-specific 4 digit Pin Number. You’ll need to reference the Booking Number (and Pin Number for Non-Partner Hotel reservations) in order to change or cancel your reservation. Both numbers can be found on the My Account page and in your confirmation email. 

All reservations booked at Non-Partner Hotels on our website are powered by Booking.com, and that's why your confirmation email came directly from Booking.com. By booking the reservation directly on Stashrewards.com, you’re guaranteed to earn Stash points. You can view the reservation details in your My Account page, but any changes or cancellations to these reservations will be handled by Booking.com Customer Service. No points will be awarded for cancelled stays.

Visit My Account and locate your reservation under Upcoming Trips. Click on the trip you wish to cancel to see all the details, then click the “Cancel” link next to your reservation. Make sure to review the cancellation policy and check the box confirming that you have done so before submitting your request. You will receive a cancellation email and your cancelled stay may be viewable in your Upcoming Trips for up to 3 days after your cancellation has been processed.  

The hotel staff can see your rewards balance when they check to see if you are a member, but cannot make any updates or changes to it.  To see per-stay information and keep track of your balance, go to My Account.

Yes. As long as you personally settle the charges for the room reservation upon check-out (and your stay is eligible, per our membership Terms), you can earn points. Just make sure you use the email address associated with your Stash account when you make the reservation. Also, advise the individual staying that they need to confirm that your Stash member ID email address is recorded with their reservation prior to check-out.

Yes. You can book up to two eligible rooms for the same dates and earn points on both of them.

Currently, points are only awarded on eligible room rates. However, with the Stash Visa Card, you are awarded points on all purchases.

Nope! Stash Points do not expire. 

Stash Points are only awarded to the member who uses the email associated with their Stash account when making the reservation and who settles the charges for the room. Only one member can earn points for a single room, even if the charges are divided between 2 members. 

If it has been 14 days since your stay and you do not see the points in your account, contact Member Support.

Go to My Account to check your points balance at any time.

No. We are not able to award 5 points/dollar for staying at a hotel prior to the date they went live with our program. However, if you booked this reservation on our website, you will still earn 1 point per dollar! You always get rewarded for stays booked through Stash. 

If you booked your stay while the hotel was still a Stash Partner Hotel but they have since left the program, please contact Member Support with a copy of your confirmation email. If your stay was booked after the hotel left the program, we won't be able to award points for that stay, however, you can still continue to book that hotel on our website and earn 1 point per dollar. 

Members may earn points for up to 29 nights of an extended stay, per our Terms.

No. At this time, only you can use your points. However, you may redeem points for another person's stay by entering the other person's name as the Guest when booking a stay with your points.

No. At this time, points can only be used for Stash program benefits.

Points are only awarded for bookings made on our website or directly with the Partner Hotel. Bookings made through online travel agencies like Expedia and Orbitz or discount sites like Priceline and Hotwire are not eligible to earn Stash Points. Also, stays paid for via gift card, gift certificate, or third-party voucher (e.g. Groupon) do not qualify for points. See our Terms for more details.

To earn points for an eligible stay, make sure you are enrolled as a Stash member and confirm that the Partner Hotel has your Stash ID email address on file before you check out.

We realize your travel plans may take you to places where we do not yet have Stash Partner Hotels. When booking your stay, if you search for a city where there are no Partner Hotels, you now have the option to book other hotels without having to leave our website! And you'll even get 1 point per dollar when you book Non-Partner Hotels on our site. How cool is that?!

We are working with Booking.com in order to allow bookings for thousands of hotels on our website. We acknowledge that while Stash members prefer to stay at Partner Hotels, that's not always an option. So we're happy that we can now offer a way to book all your hotel stays in one place (and earn points)! While we are working with Booking.com to provide this service on our website, please note that bookings must occur on our website in order to qualify for points. Reservations made through Booking.com directly or any other online travel agency will not qualify for Stash points. 

Many Stash Partner Hotels offer bonus points for meetings and events, however, bonuses must be negotiated directly with the hotel prior to the event. Meeting bonuses are determined and managed at the property level, so each hotel's policy is unique to their property. If you are interested in booking a meeting or event at a Stash Partner Hotel in the future, visit our Meetings + Events page for information on meeting spaces and to request a proposal.

The rates displayed on Stashrewards.com are provided to us by the hotel. At this time, we’re not able to book reservations at Partner Hotels or Non-Partner Hotels on package or special promotional rates. Reservations booked directly on Stashrewards.com are always eligible to earn points, and most rates booked directly with our Partner Hotels are eligible to earn points as well. If you decide to book directly with one of our Partner Hotels, check with the hotel to make sure your reservation will be eligible to earn points.

Stash points can be redeemed for free stays at Stash Partner Hotels.

You can redeem points at any Stash Partner Hotel. For a list of properties, click here. The number of points required for a free night varies according to hotel, room type, and demand. Rooms may sell out, so you should make reservations as early as possible to get the hotel, room and dates you want.

It depends.  Redemption rates vary by property and the partner hotels set redemption rates dynamically, based on the cost of and demand for a room. During slow periods, Stash partner hotels can offer rooms at a deep discount, and members can redeem using fewer points. During busy times, partners may increase redemption rates, in the same way that airlines charge more for a flight when demand is high.  You may need more points for a free night during busy periods, but unlike many of the large chain programs, Stash partner hotels don’t blackout dates at peak season.

1. Click Book Now
2. Search by city or hotel name, travel dates and number of occupants
3. When search results appear, click “Pay with Points” to view redemption rates
4. Select your hotel - you will be taken to their microsite for more information
5. Scroll or click “See rooms & rates” to view available results  
6. Make your selection and complete your booking!

Once you submit your request, you'll receive a confirmation with reservation details or an email from Stash within 24 hours. 

Due to technical limitations, we may not have the most current rate and availability information available for some of our partner hotels. In this case you will see the option to “Request Availability” next to the room description. Please proceed with submitting your request, and we’ll reach out to the hotel for current rates and availability for your requested stay. You’ll hear back from us within 1 business day and if your requested room is available, you’ll need to confirm your desire to book within 24 hours at the rate provided before we proceed with booking your reservation. Note, availability is subject to change at any time.

No. You can only redeem points on the Stash site.

At this time, cash is not accepted. You need to have enough points in your account to cover the room you want. But we hope to allow members to supplement their points with cash in the near future.

Review your account balance in the My Account section and determine how many nights you are able to book at the hotel with points, then complete your redemption booking for those night(s). After you receive the confirmation from Stash, you can book the additional night(s) through our website or the hotel directly (be sure to book the same room type). Please include the confirmation number and dates of your redemption reservation in the reservation notes to indicate to the hotel that you would like these 2 reservations linked together. We cannot promise that you will be guaranteed the same room for the entirety of your stay, but the Partner Hotels will do the best they can to accommodate you.

No. As long as you have sufficient points, you can book as many free nights as you'd like.

No. Points can only be redeemed for free nights at Partner Hotels.

No. Our goal is to connect travelers with one-of-a-kind independent hotels. By staying focused on that goal, we hope to provide more value than any other hotel rewards program.

You must contact Stash to change or cancel a reservation booked with points. You can do so by calling our Member Support Team at 866.229.1204 (available M-F 5am-7pm PST and S-S 7am-5pm PST), or email us via our Member Support form.

Please book a new redemption reservation for one or more nights of your existing reservation for the same room type you’ve already booked. Once your redemption reservation is confirmed, you can then cancel that night(s) covered by points off your existing reservation. If you’re paying for additional nights on a separate reservation, be sure to add notes in the “Room Preferences” portion of your redemption request that you are staying additional nights, and we’ll request that the hotel keep you in the same room for your entire stay. 

The Stash Visa Card is the only card where you can earn 3x points when staying at Stash partner hotels.  It is also the only hotel loyalty card where you can earn 2x points for staying at any hotel, even chains (and 1x on every day spend.)*  Learn more

*Based on independent research conducted September 1, 2015.

You earn 3x points at Stash partner hotels, 2x points on all other hotels, dining, and gas, and 1 point for all other purchases.

Besides earning points on every transaction there are: 

• No blackout dates
• Points never expire
• All cardholders receive 10% of the points total back after each redemption (1)
• No foreign transaction fees (2)
• Annual fee ($85) waived for the first year
• And for a limited time, cardholders earn 10,000 bonus points if they spend $1500 on their card in the first 90 days after account opening. (3)
• Learn more

(1)Subject to credit approval. See Stash Program terms for details.  (2) For new accounts: Variable Purchase APR is 15.99%.   Minimum interest charge is $1.00. APR is accurate as of 9/1/2015 and will vary with the market based on the Prime rate as defined in your credit card agreement. Annual Fee of $85 waived for first year. (3) Points will be credited to your Stash Program account 1-2 billing cycles after the required purchases are posted to your Stash Visa Card account. See Stash Program Terms for points details.

You can apply online right here.

Anywhere that accepts Visa®.

Yes. If you are not already a Stash member, you can enroll during the card application process or here on the website.

Points earned via the Stash Visa Card will be reflected in your account 7- 10 business days after your billing cycle for the credit card.  

10% of the total points from your redemption stay will be awarded into your account automatically within 3 days of checking out of the hotel after your stay.  

You can access your credit card account from https://www.stashrewards.com/CreditCard

You can see your total points in the My Account section of the Stash website. It will say "Stash Visa Card Points Earned for" and then the monthly date of your billing statement. You can see your per-category spend on your paper or digital credit card statement. 

For questions regarding credit card charges and earning, please contact Synchrony Bank Customer Service at 1-855-485-6325.

No.  You will continue to be a Stash member and retain your points.  You will also continue to earn points for any eligible stays at Stash partner hotels (unrelated to credit card charges).

If you are a Stash Visa Card holder, if you delete your account you will no longer accumulate Stash points on credit card earnings. You must also be a Stash member if you want to use points for a redemption stay.