Stash was created for people who believe that travel is one of life's great pleasures. As a Stash Member, you can:
Any stay booked on the Stash website will qualify for Stash points (except for stays booked using points). Simply visit our homepage, start by entering in your desired hotel or location, then provide your date and guest information to view available rooms and rates. From there you will be able to complete your booking in a few easy steps. You can also book eligible stays through the hotel directly.
Of course! Visit My Account to review reservation details under Upcoming Trips. Please note, if you booked your reservation on the hotel’s website, your reservation will not appear in your Upcoming Trips.
At this time, we do not have the ability to update an existing reservation via our website. However, you can book a new reservation with the changes needed, then cancel your original reservation.
Visit My Account and locate your reservation under Upcoming Trips. Click on the trip you wish to cancel to see all the details, then click the “Cancel” link next to your reservation. Make sure to review the cancellation policy and check the box confirming that you have done so before submitting your request. You will receive a cancellation email and your cancelled stay may be viewable in your Upcoming Trips for up to 3 days after your cancellation has been processed.
We realize your travel plans may take you to places where we do not yet have Stash Partner Hotels. When booking your stay, if you search for a city where there are no Partner Hotels, we will let you know. And to make things easy, we’ll provide a link to continue the search you have already started on Booking.com. Simply click this link to visit Booking.com and explore your options. Stays booked through Booking.com will not qualify for Stash points.
You will need to change/cancel through Booking.com directly. Please use the links provided in your confirmation email to do so, or contact Booking.com Customer Service.
Visit our Redeem page. Enter the City or Hotel you'd like to visit, the dates you want to travel and the number of guests. In the search results list, select a hotel and click "Choose Room". Once you determine your desired room, click the button with the rate reflected in points. Once you submit your request, you'll receive a confirmation with reservation details or an email from Stash within 24 hours.
Review your account balance in the My Account section and determine how many nights you are able to book at the hotel with points, then complete your redemption booking for those night(s) on our Redeem page. After you receive the confirmation from Stash, you can book the additional night(s) through our website or the hotel directly (be sure to book the same room type). Please include the confirmation number and dates of your redemption reservation in the reservation notes to indicate to the hotel that you would like these 2 reservations linked together. We cannot promise that you will be guaranteed the same room for the entirety of your stay, but the Partner Hotels will do the best they can to accommodate you.
Please submit a new redemption request via our Redeem page for one or more nights of your existing reservation for the same room type you’ve already booked. Once your Stash reservation is confirmed, you can then cancel that night(s) covered by points off your existing reservation. If you’re paying for additional nights on a separate reservation, be sure to add notes in the “Room Preferences” portion of your redemption request that you are staying additional nights, and we’ll request that the hotel keep you in the same room for your entire stay.
The Stash Visa Card is the only card where you can earn 3x points when staying at Stash partner hotels. It is also the only hotel loyalty card where you can earn 2x points for staying at any hotel, even chains (and 1x on every day spend.)* Learn more