The Carmen Hotel

Laid-back, adults-only beachfront boutique with an undeniably stylish vibe

With vivid modern architecture that draws inspiration from the Caribbean reef, The Carmen Hotel in Playa del Carmen cuts a striking figure against the turquoise sea. It’s a chic oasis right on the beach with stunning suites, creative local dining and a bold ambiance designed to let your imagination wander. When you escape to The Carmen, your inspiring surroundings include a coastal playground of ancient ruins, jungle adventures and sizzling nightlife.

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Play in paradise at this sexy, chic and bold boutique

What it's like

The Carmen screams style with every detail. As you approach the evocative exterior of the property, which features the hotel’s signature cutout coral reef design, it’ll hit you: This is the place to play. Luxury is around every corner, highlighted with an aesthetically pleasing bold turquoise and bright pink color palette that stirs the senses. Guest rooms are vividly modern, seriously cool, and perfectly appointed for your beach retreat. But while the views are spectacular and the style is undeniable, it’s the exceptional service that stuns even the most seasoned travelers.

Independent spirit

Five stories of style and sensuousness, set above the beautiful beach.

Small touches

Don’t miss the rooftop infinity pool, which offers fantastic views of the clear blue Caribbean sea below and a setting for total relaxation. In-room amenities abound with a flat-screen TV, rain-style shower, in-room seating area with a desk and more. The sharp modern design and stylish curves of the hotel’s rooms and public spaces will inspire and impress. World-famous 5th Avenue is mere steps away from the property.

Eat and drink

At The Carmen, food and drink are serious business. Meals are lovingly sourced from family-owned micro-farms in order to offer the freshest, most local ingredients. It’s “farm-to-beach” deliciousness. Balanced between the sun and sea, Deck 5 on the roof is the only place in Playa del Carmen where you can drink, dance, eat and swim five stories above the beach. Fresh is a way of life at Keel: overlooking the sand and sea, this farm-to-beach eatery serves tasty international cuisine with bold flavors. Savor creative local cuisine, hand-crafted cocktails and Caribbean views that seduce all five senses.

And more

The memorable setting and atmosphere of The Carmen makes the perfect backdrop for your unforgettable moments. From the stunning Deck 5 Skybar or the relaxing Keel Deck and Restaurant, you can take in the sunset and make a toast as you enjoy panoramic views of the Caribbean Sea. The blue skies, white sands and the magic of the Riviera Maya make The Carmen an excellent location for weddings, bachelorette parties, marriage proposals and other once-in-a-lifetime occasions.

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Rooms & Rates

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Guest Services

  • Concierge Services
  • Complimentary High Speed Wi-Fi
  • Private Limo or Town Car Service (fees apply)
  • 24/7 Front Desk
  • Airport Shuttle (fee apply)
  • Valet Parking (fees apply)
  • Dry Cleaning Service (fees apply)
  • ATM/Banking (walking distance from hotel)
  • Resort Fee ($19)

Eat & Drink

  • Complimentary Breakfast
  • Keel Restaurant
  • Deck 5 Rooftop Bar
  • Room Service (until 11:00 pm)

Fitness & Recreation

  • Outdoor Infinity Pool
  • Private beach space
  • Message services available with appointment (fees apply)
  • Fitness center access (withing walking distance of hotel)
  • Sun Deck with lounge chairs at Keel Restaurant and beds at Deck 5
  • Music and Entertainment

In-room amenities

  • LED smart ultra HD TV
  • Netflix available (fees apply)
  • 400 linen thread count sheets made of 100 Egyptian cotton
  • Air conditioning
  • Hair dryer
  • Luxury bathrobe and slippers
  • Laptop sized safe
  • Nespresso coffee maker
  • Mini bar

Cancellation policy

48 hours prior to arrival date
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