Cancellation policy

Modifications or cancellations must be made by 2 pm local hotel time - 14 days or more prior to check-in, less a $25 fee or 2,500 points. Within 14 days of check-in, the entire stay including taxes is forfeited. For holidays and local special events, modifications or cancellations can be made 30 days or more prior to check-in for a $25 fee or 2,500 points, within 30 days the entire stay including taxes is forfeited as a cancellation penalty. **A rent deposit equivalent to one night's lodging plus occupancy tax is due and collected at the time of the booking for stays of less than one week; stays booked after the cancellation cut off date will have the entire balance due collected as a deposit. For stays of longer than one week, 50% of the lodging plus occupancy tax (when applicable) will be collected at the time of booking. If you must cancel, your deposit, less a processing fee (based on your rate), is refundable if we are notified by the rate cancellation deadline in your booking when you reserved and sent in your confirmation. This is usually one or two weeks in advance of your arrival date.